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In 2012 I had issues with a Tribulant plugin. It routinely took Tribulant over 48 hours to respond to any support ticket. In 2017 I had issues with a Tribulant plugin not working as advertised, support ticket waited over 48 hours for first response; I'm still waiting...
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1.3
I didn't like
  • Tech support that takes days to respond
#1149678
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Don't use this. We made the mistake of installing this system among several of our clients websites. The features, layout, etc. look nice and useful at first, and they are! Until, it all breaks. Then, the update breaks it worse. Then, the de-bug fix they offer breaks...
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Nederland, Colorado
#949402
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My experience with the Tribulant Check-out feature has been very good up to the end. Whenever I had buggy fixes that needed to be fixed, I provided my login information, and they fixed them for me. The 12 hour turnaround time is pretty frustrating with them being on...
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3.9
I didn't like
  • Deleting their software without contacting me with permission
#898278
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I searched for reviews before settling on Tribulant and I found some mixed results. I decided to give them a shot. Boy am I sorry I did. The first problem is that I can't get their plugin to work on my host at all (Bluehost). I explained this to them, but they...
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2.0
I didn't like
  • Buggy plugin
#810387
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I work for a web design firm with three web designers. We were going to start making Tribulant's shopping cart plugin our go-to for customers who wanted e-commerce sites. However, their software is EXTREMELY buggy and their support is seriously crappy. They promise...
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Anonymous
Anonymous

Antonie Potgieter at Tribulant gave us a second deadline for them to complete the requested add-on to their shopping cart plugin, but it has come and gone, again, without any ...

1.0
I didn't like
  • Buggy plugin
#628710
Reply to reviews
I purchased the "shopping card plugin" from tribulant.com which kept on causing a major error on my site, the error was to such a level that my site was not available online. tribulant.com have a no refund policy. I acted according to the Distance Selling Regulations...
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#298606
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